Privacy Policy

Information we collect

Information you give us. When you submit a service request, job application, call, text, or email, we collect details like your name, phone number, email address, service address or city, application city, role interest, work experience, availability, and the details you choose to share with us.

Information collected automatically. Like most websites, we may collect basic technical data such as your IP address, browser type, device, the pages you view, and referring links through cookies and similar technologies.

How we use your information

• To respond to your request, schedule service, and provide an estimate.
• To review and respond to job applications.
• To contact you about your job, including follow-up and appointment reminders.
• To operate, maintain, and improve our website and services.
• To keep records and comply with our legal and tax obligations.

Calls, texts, and email

By submitting a request or providing your number, you agree that Pipedex may contact you by phone, text message, or email regarding your inquiry and service. Message and data rates may apply. You can opt out of marketing messages at any time by replying STOP or contacting us; we may still send messages necessary to complete a job you’ve requested.

How we share information

We do not sell your personal information. We may share it with trusted service providers who help us operate (for example, scheduling, communications, or analytics tools), and when required by law or to protect our rights, property, or safety.

Cookies and analytics

We may use cookies and analytics services to understand how visitors use the site so we can improve it. You can control cookies through your browser settings; disabling them may affect some features.

Data retention and security

We keep your information only as long as needed for the purposes above or as required by law, and we use reasonable measures to protect it. No method of transmission or storage is 100% secure, so we can’t guarantee absolute security.

Your choices

You may request to access, correct, or delete the personal information we hold about you, or ask us to stop contacting you for marketing. To make a request, reach us using the details below.

Children’s privacy

Our website and services are not directed to children under 13, and we don’t knowingly collect their information.

Changes to this policy

We may update this policy from time to time. Material changes will be posted on this page with a new “last updated” date.

Contact us

Pipedex Plumbing and Drains
1544 Market Circle, Bldg. 9, Unit A, Port Charlotte, FL 33953
(941) 222-HELP