Pipedex Shield
Protect your home with the Pipedex Shield maintenance plan.
The current plan advertises an inspection, condition-appropriate water-heater maintenance, eligible backflow testing, member savings, and an after-hours fee benefit. Confirm property eligibility, exclusions, renewal, and written terms before enrolling.
What you get
Everything the Pipedex Shield membership includes.
5% member savings
The current plan advertises 5% savings on eligible service. Confirm covered work, exclusions, and the written terms before enrollment or approval.
24-month workmanship warranty
The current plan advertises 24-month coverage for eligible workmanship. The written warranty defines covered work, exclusions, claim steps, and duration.
No after-hours emergency fee
The current plan advertises an after-hours emergency-fee waiver for eligible member calls, subject to the written plan terms and exclusions.
Customer portal
Available portal tools may include service requests, job records, shared photos or reports, and payment actions. Ask the office to confirm the tools enabled for your account.
Annual 19-point plumbing inspection
A yearly check of the plan’s 19 plumbing points, with a written report and recommendations based on what is visible and testable during the visit.
Annual backflow RPZ testing
Testing applies when the property has a covered device and the serving authority requires a test. Device eligibility, interval, tester scope, and record filing follow the current plan and utility rules.
Annual water heater flush
An annual tank-water-heater flush when the unit, manufacturer guidance, and accessible setup make flushing appropriate.
Continuous coverage
The plan is set to renew automatically, subject to its current terms and a valid payment method.
Why members join
Stay ahead of problems — and save while you do it.
Transparent pricing
We explain the known scope, options, and approved price before work starts.
A team you can count on
Pipedex sends a professional local crew that explains the work, protects the area, and cleans up before leaving.
24/7 emergency
Burst pipe at 2am? We offer 24/7 emergency service.
You’re in charge
You’re the customer — you get service done your way, on your terms.